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Noticeboard

During this difficult time the NHS is under severe pressure, therefore to safeguard you and the welfare of the staff, we will only be taking contact via telephone. You will be given a triage appointment or a specific time to attend practice. Please appreciate our staff are here to help you.

Prescriptions are to be done online or over the telephone and collected from your local nominated pharmacy.

CORONAVIRUS INFORMATION: For any general information and updates on the coronavirus, please visit this site - https://www.nhs.uk/conditions/coronavirus-covid-19/

If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell you what you should do based on your particular circumstances. These can be accessed at - https://111.nhs.uk/service/covid-19

Repeat Prescriptions

Patients requiring regular medication may, with agreement, obtain repeat prescriptions; 48 hours notice is required between Monday and Friday excluding weekends and Bank Holidays.

Help us to help you, please:

  1. Local Chemists offer a collection and in some cases a delivery service for repeat medication. This method does require your consent and enquiry should be made at your usual chemist.
  2. Repeat medication can be requested via email; please see the receptionist about how to obtain prescriptions by email.
  3. Repeat medication can also be requested by post or depositing your request slip in the ‘Prescription box’ situated in between the main entrance doors.
  4. Please ensure you order medications before they run out.
  5. Give receptionists clear information on the drugs you require.
  6. Understand that receptionists can only carry out the doctor's instructions and are not allowed to change or adapt prescriptions.

Online Ordering

You are now able to request repeat medication with the doctor online using the surgery Patient Access online system via the link at the top of this page

Please note: Before you are able to use this service you must first have access to your personal registration information. Click here to read more information on this service.

Urgent Prescription Requests

  • Urgent prescription requests will be reviewed by the duty doctor.
  • The doctor will consider whether the request is clinically urgent for today.
  • If the doctor decides the request is not clinically urgent then it will be processed as normal within 2 working days.
  • Please telephone after 4pm on the day of the request to see when the prescription will be available.

Please note that the receptionist is following the doctor's instructions and expect patients to respect the doctor's clinical judgment. Thank you.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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